M&T Bank at 830 8th Avenue, New York, New York.

Customer leaves a bit to be desired. Took 30mins for anyone to meaningfully help me, at which point there was a bit of significant attitude towards me by more senior staff. There was no real attempt to explain ot probide positive service or solutions (wasn’t offered to start an account or anything). Upon providing feedback, I got a false answer of concern. Unfortunate that they seem to not be particularly interested in helping folks. The new trainee who initially engaged me was great though, and tried to be communicative.