Metro Apartments at 440 West 41st Street, New York, New York.

Awful experience --- would not recommend to my worst enemy.

First and foremost, they over-booked and failed to provide the room I had reserved and paid in-full for almost 1 month ahead of time.

After being thoroughly unapologetic, they sent me on a goose chase through NYC to find another property they had arranged for me to stay in.

Upon returning to this hotel, we were placed in a 'Deluxe' room which had an awful odor inside of it. We switched out of this room into another room and were initially happier as it appeared to smell better and look cleaner. This initial euphoria was quickly squashed when we noticed a nice sized cockroach crawling on the wall in the kitchenette, adjacent to the bed.

Location is decent (in terms of being near Times Square) but I would honestly avoid this place like the plague. Fool me once, shame on you, fool me twice, shame on me.

We were a group of 5 friends including 2 couples and this was more than OK for the price we payed, the appartment was clean and spacious, the staff was nice and the location is very convenient (10 minutes walk from Times Square and close to Subway/Bus).

So OK you don't get the service you can expect from a Hotel, but as it isn't one, I wouldn't charge them with that...

It was a bit noisy as it is nearby the coach station but you are in NYC, so you can expect a little traffic noise... and we had a view on the Empire State Building which was nice !

So overall, you can find cheaper, you can find better, but I doubt you can find a place that's both in the neighbourood... I'd say that the price to service ratio is very good and I would recommend that for small groups of friends who want to travel for quite cheap without bargaining on comfort.