Juvenex Spa at 25 West 32nd Street, New York, New York.

On the positive side, the messages are good. But the packages provided are not as advertised. We got a romantic package for two which we supposed to be 150 minutes including Jaccuzi, Message, and Exfoliation for $460 (including tip). First I was made to wait in the locker room for 25 minutes. Then we were only provided with Jaccuzi and massage and they said the exfoliation is optional and the entire treatment was 90 minutes. We were then told that the changing was also included in the 150 minutes (they had calculated 60 minutes for changing). The entire offering is quite misleading. There was no responsiveness and some passive aggressive behavior for asking about it .