Citibank at 52 East 14th Street, New York, New York.

Initially I was very unhappy with their customer service based on their phone answering habits but upon actually going in to open an account all of my prior complaints have vanished. Very timely response to your arrival, extra helpful, and very accommodating with their services. I dealt with Tyler he is a fantastic representative and should be the poster boy for what excellent service looks like. However his co-workers do not share the same level of excellence, tried to apply for a line of credit told the person my score and that I had one thing in collections which is being removed and trusted her advisement that the outlook was good. I got denied for that one item in collection despite her assurance. Experience apparently means nothing in the world of banking.